Bright Horizons at Mallard Creek

About this facility

# Summary **Enrollment Strategy:** Employer-sponsored families receive priority access to spots, potentially reducing wait times from eight months to two. Applicants can register simultaneously at up to three Bright Horizons locations through the online portal, and enrolling at a secondary center may accelerate acceptance at the preferred location. **Facility Concerns:** One parent reported significant issues including unsanitary conditions, inconsistent staffing, hygiene lapses in the infant room, and a stolen purse from the parking lot, with management described as unresponsive to complaints. Prospective families are advised to request the most recent NC DHHS inspection report and ask specific questions about infant ratios and protocols before enrolling.

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